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Sample   Letters


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Dear Sir/Madam,


As your preferred bank, we take it as our responsibility to keep you informed of the latest developments in our organization. Following the successful mergers of Southern Bank with Bumiputra-Commerce Bank as part of the enlarged CIMB group, we are now well positioned as a universal bank. We are able to serve customers at every level, from fulfilling personal financial needs to providing sophisticated corporate banking solutions. Our financial solutions range from conventional to Islamic, simple to complex.

In line with the merger, our Bank shall with effect from 12th March 2007 implement the Statement Fixed Deposit to replace the existing receipt or certificate-based fixed deposit.

Fixed deposit placements and renewals made from this date will be issued with Acknowledgement Slips as evidence of deposit or renewal and thereafter a monthly statement of account will be generated and sent to customers, whenever there is a transaction in the account.

With the implementation of Statement Fixed Deposit, there is no need to worry about losing any fixed deposit receipts) or certificate(s) and incurring additional cost to replace them. Customer would also save time and costs coming to the bank to renew them. The statement sent will help customers keep track of their investments, including interest payments.

Customers with existing unmatured fixed deposit receipts or certificates are required to surrender them when making withdrawals or renewals after the implementation of Statement Fixed Deposit.

For further clarification, please do not hesitate to contact our Call Center at toll free number: 1300 880 900.

Thank you for your continued support.


Kindly take note that this is a computer-generated letter and does not require any signature. Any changes to the abovementioned effective date will be communicated trhough notices which will be displayed at our branches. ATMs and website.

keep track of   to make certain that you know what is happening or has happened to someone or something

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