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Dear Valued Customer,

Creating Service Processing Hubs for Selected Back-office Operations

We have established two wholly-owned subsidiaries in Singapore and Malaysia to process certain selected transactions for our customers. with this exercise, customer information may be disclosed to these subsidiaries for the processing of the transactions.

We assure you that we will continue to offer a high standard of service to all our customers as these service processing hubs are an integral part of the OCBC Group, subject to any mandatory disclosure required by the relevant regulatory authorities.

You will also continue to enjoy our products and services on the same terms and conditions with the Bank.

Several banks are already adopting this model to manage their back-office operations. We have also adopted this move to enable us to invest and grow in Singapore and Malaysia, our two core markets, and build more products and services to meet your needs.

If you require further assistance, please feel free to call us at 1800 XX XXXX ( Individual Customer ) or 1800 XX 2222 ( Corporate Customer )

Thank you for banking with OCBC !

Yours sincerely

Deputy President


     
     
     
     
     
     
     
 
     
 
 

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