Re: Commendation of professionalism of the members of the fire
It gives me great pleasure to write this letter commending the positive
attitude and professionalism of the firemen who attended to a fire that occurred
in my neighbourhood.
The moment the two fire trucks arrived, a group of the men immediately set about
pushing the curious onlookers to a safe distance while the others went about
laying out the hoses, connecting to the fire hydrants and assessing the fire.
To me, all this initially looked to be a waste of time as they were not
attacking the fire for almost three whole minutes. All of us gathered there were
terribly shocked as there was a loud explosion soon after three firemen had
entered the building. I was surprised when I heard one of the firemen talk to
those who had entered. He was telling them in clear and unhurried tones to go on
ahead as the explosion they expected was over. Only then did it strike me that
the fire brigade knew more about the fire in one look than anybody gathered
Although the flames were more than thirty feet high, to my utter surprise, it
was brought down within just ten minutes. I noticed that they had a systematic
way of attacking the fire and breaking windows to open up safe channels for the
fire to be directed before being attacked with the hoses.
The professional finesse and well-trained casual manner of the firemen really
opened my eyes and mind to how much of preparation and guidance they have.
Congratulations on a job done exceedingly well. Please convey my hearty
appreciation to the driver.