No reservation in your name !!! |
|
|
Kirk |
Hello, my name is Kirk Brown, and I'd like to confirm my reservation for a
double room from September 15 to 18. |
Virgil |
Hold on, please. I'll just check for you. |
Virgil |
I'm sorry, but there is no reservation in your name. |
Kirk |
This is unacceptable. I booked it three months ago, but I didn't receive any
confirmation from you. I would like to speak to your manager immediately. |
Virgil |
He's not available at the moment. Shall I have the manager call you back later ? |
Virgil |
Yes, please make sure that he
does. |