Answerer :
Maintenance. How can I help you ?
Caller : Oh,
thank goodness I've got you at last ! You've got to get the lift
door open as quickly as possible. Hurry ! My son is in there.
Answerer :
Calm down. Madam. Which block is the lift in ?
Caller : What
? What ? ...... It's near the car park.
Answerer : A,
B, C or D ?
Caller : I
can't remember. We were visiting my aunt. I think it's B ....
Oh, I don't know !
Answerer : Can
you go and look ? I'll hold on.
Caller : Oh,
I'm rather far away. It'll take at least fifteen minutes. My son
is inside. He's screaming. He's so frightened.
Answerer :
Where are you, Madam ?
Caller : I'm
in a shop. The public phones near the flat were all out of
order.
Answerer :
Now, what is the name of this shop ?
Caller : Oh !
Oh, I see ..... One minute .... Fat Larry coffee shop.
Answerer :
Where is it ? On Lawrence Street ?
Caller : Just
around the corner from the flats ..... Yes, it's Lawrence
Street.
Answerer : All
right. Now, stay there. I'll be with you in a few minutes.
Caller :
Please hurry 1 My son is in there.
Answerer :
Now, don't worry. He's frightened but he'll be alright. we'll
get him out soon. Stay there, alright ? |