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Answerer : Maintenance. How can I help you ?

Caller : Oh, thank goodness I've got you at last ! You've got to get the lift door open as quickly as possible. Hurry ! My son is in there.

Answerer : Calm down. Madam. Which block is the lift in ?

Caller : What ? What ? ...... It's near the car park.

Answerer : A, B, C or D ?

Caller : I can't remember. We were visiting my aunt. I think it's B .... Oh, I don't know !

Answerer : Can you go and look ? I'll hold on.

Caller : Oh, I'm rather far away. It'll take at least fifteen minutes. My son is inside. He's screaming. He's so frightened.

Answerer : Where are you, Madam ?

Caller : I'm in a shop. The public phones near the flat were all out of order.

Answerer : Now, what is the name of this shop ?

Caller : Oh ! Oh, I see ..... One minute .... Fat Larry coffee shop.

Answerer : Where is it ? On Lawrence Street ?

Caller : Just around the corner from the flats ..... Yes, it's Lawrence Street.

Answerer : All right. Now, stay there. I'll be with you in a few minutes.

Caller : Please hurry 1 My son is in there.

Answerer : Now, don't worry. He's frightened but he'll be alright. we'll get him out soon. Stay there, alright ?

               
1.   What was the answerer in charge of ?
               
    (A) problems connected with lifts.  
(B) the operation of lifts.
    (C)

matters connected with the condition of the flats.

 
    (D) all matters concerning the flats.  
               
2.   What exactly was the Caller's problem ?
               
    (A) The lift wouldn't work.  
(B)

Her son was trapped in the lift.

    (C) She couldn't get out of the lift.  
    (D) She couldn't get into the lift.  
               
3.   What was the woman's state of mind ?
               
    (A)

Panic

 
(B) Impatience
    (C) Anger  
    (D) Madness  
               
4.   Which lift was out of order ?
               
    (A) All the lifts or none. We have no idea.  
(B)

One lift only. We do not know of which block.

    (C) The lift in 'C' block.  
    (D) That of 'B' block.  
               
5.   What harm may the caller's son come to ?
               
    (A) He may suffocate to death.  
    (B) He may fall down the lift shaft.
    (C)

He may become ill, due to fear.

 
    (D) He may be trapped in the lift.  
               
6.  

What does the answerer try to do in the second half of this dialogue ?

(i) Find out which block the lift is in.

(ii) Tell the lady to stay where she is.

(iii) Reassure the lady.

(iv) Find out where the caller is.

               
    (A) (i), (ii) and (iii)  
    (B)

(ii), (iii) and (iv)

    (C) (ii) and (iv)  
    (D) (iii) and (iv)  
         
7.   What does the answerer decide to do, finally ?
         
    (A) Repair all the lifts that are not working.  
    (B) Get the boy out of the lift.  
    (C)

Let the lady bring him to the lift.

 
    (D) Find out himself which lift is out of order/  
         
8.   Which of the following is NOT true ?
         
    (A) The lady was telephoning from a coffee shop.  
    (B) There was no working telephone near the lift.  
    (C) All the public telephones near the flats were spoilt.  
(D)

All the telephones in the area were not working.

         
 
 
 
 
 

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Comprehension 1

 

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